Quality and Compliance Officer

Job Opportunity: Quality & Compliance Officer
Location: Bollington, Cheshire
Salary: £41,000–£45,000
Hours: Days

Are you passionate about quality, compliance, and continuous improvement? Join a leading manufacturer, as our new Quality & Compliance Officer. You'll play a vital role in maintaining our high standards, ensuring customer satisfaction, and driving business success.

About the Role

Reporting to the Head of Quality & Compliance, you’ll:

• Be the on-site expert for product and regulatory compliance, including food safety and chemical composition.
• Develop and refine processes to improve product quality across the value chain.
• Oversee and manage a Lab Technician, ensuring daily tasks are completed effectively.
• Lead activities to maintain certifications such as BRC-GS and ISO9001, including documentation, procedures, and training.
• Work closely with customers and suppliers to establish and uphold quality specifications and testing protocols.
• Investigate customer complaints thoroughly and ensure timely resolution.
• Contribute to audits, both internal and external, to uphold compliance and identify areas for improvement.
• Keep the company up-to-date with regulatory changes and compliance requirements.

What We’re Looking For

We need a hands-on problem solver with:

• Strong commercial awareness and the ability to balance quality and business needs.
• Expertise in regulatory compliance, quality systems, and continuous improvement.
• Excellent communication and influencing skills to motivate the workforce and engage effectively with stakeholders.
• A keen eye for detail and a drive to ensure our products exceed customer expectations.

What We Offer

• Competitive salary: £41,000–£45,000
• Opportunity to work in a supportive, innovative team
• A pivotal role in ensuring the success and reputation of a respected manufacturer